The employees were really friendly and kept it all fairly clean. I had a double room which was brand-new and tidy with a spa bath. The food was fantastic and there were lots of dishes on the menu.

The services were excellent. Had no problem using their easy to access parking, the internet was fast. The location couldn't be more exceptionally nice and perfect to that mall. Also, it was 3 miles from Hat Yai Park.

The rooms with mountain view and basic amenities provided, as example.

We had an amazing stay at this luxurious hotel! The location was perfect, right across the street from the biggest mall in the city center. We loved being able to walk to the mall and explore all the shops and restaurants. The room was spacious, clean, and quiet, providing us with a comfortable and relaxing stay. We especially enjoyed the comfortable bed and the pleasant smell of the room.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location, service, and amenities provided enhanced our comfort and quality of stay.

I liked the brand-new and neat rooms with bath tub. It was nice having soundproof windows and netflix. This hotel was set in a central area adjacent to the biggest mall as well as the bus station.

I was impressed with the modern and clean rooms at Crystal Hotel. The friendly staff made me feel welcome and the location across from Central Festival Mall was convenient. I enjoyed exploring the nearby night markets for a taste of local culture. I would recommend this hotel.

This place is centrally located near the shopping street and night market, and it's been in Thailand for about 4 years; the room with a bath tub was enjoyable.

The location of the hotel is perfect for shopping enthusiasts as it is right opposite a big shopping mall and near other shopping complexes. You can also visit the night market, which is a walking distance. The rooms are spacious, clean, and have a modern design. Breakfast is generally great too.

The hotel staff could be more accommodating with additional guest requests, as one guest did not receive an additional bed for the fee charged.

Location in city center is really convenient, as it's quite close to shopping malls and complexes. The staff is friendly and helpful. Breakfast served was enjoyable. The hotel is clean and well-maintained.

Can honestly say there wasn't anything not to like.

This hotel offers great value for money, with affordable prices and attention to detail that really impressed me. The location is fantastic, as it is within walking distance to the biggest shopping mall in the city center, making it convenient for shopping enthusiasts like myself. Additionally, the rooms are well-appointed, with spa baths and mountain views that added a touch of luxury to my stay. I also appreciated the little touches, such as the lighting under the bed, which created a cozy and inviting atmosphere. Lastly, the breakfast spread was delicious and provided a comforting start to the day.

Everything was just fine.

The location is fantastic, right across the street from the biggest shopping mall in the city center. It's convenient for shopping enthusiasts like me. The staff are friendly and provide good service, making my stay enjoyable. The rooms are spacious and clean, with amenities such as a bathtub and lighting under the bed. The breakfast selection is varied and delicious.

All was well during my stay.

Amazing value for a budget hotel, with complementary items such as bottled water and toiletries. The location is unbeatable with plenty of shopping and street food just a short walk away. The comfortable beds and fast internet made the stay pleasant.

The noise level from functions and events was bothersome, and soundproofing could be improved. the breakfast area was quite cramped and not well organized, making it difficult to navigate.

Spacious and clean Deluxe King Suite, helpful staff, nice swimming pool, good location near shopping mall and restaurants, excellent hotel decoration, suitable for weddings.

Nothing bad to say.

The hotel was conveniently located near a large shopping mall and various street food options. The room was bright and newly renovated with comfortable bedding and a good air conditioning unit. The breakfast, although with limited choices, offered fresh and tasty food every day.

The staff had limited interaction with guests, but their politeness was noted. The shower was cramped and not ideal for larger individuals.

This hotel is conveniently located within walking distance of a large shopping mall, making it easy to explore and shop in the city center. The rooms offer stunning views of the surrounding mountains, creating a peaceful and scenic atmosphere. The hotel staff are attentive and provide excellent service, ensuring that guests feel well taken care of during their stay. Despite being a budget-friendly option, this hotel pays attention to detail, providing basic amenities and thoughtful touches like lighting under the beds and towel arrangements.

Everything was satisfactory during my stay.